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Returning your purchase
It is possible for you to return you ordered products. You have a legal reflection period of 14 days, starting the day after you received your order. You can submit your request for returning through our return form. After you received a return confirmation with instructions, you have 14 days to send back you products to:
You will receive a confirmation email when your return shipment reached our warehouse. WhisperPower will take 14 days to process your return.
Please mind: sending back products to WhisperPower is always at your own costs, regardless of the reason for return!
WhisperPower distinguishes five reasons for returning your order. All five are listed below with our general solution, of course we will contact you about your specific case.
Pack the products in a solid box to minimize the chance of damage during the shipment. Never use the original product packaging as shipping box or put stickers on it. If the product packaging is damaged and cannot be reused, we will charge the costs for new packaging. This amount will be deducted from the total return amount.
To make sure processing of your return package is going as smooth as possible, add the original invoice or packing list to your package.